GYM PRIVACY · 10 NOVEMBER 2026

Simple Gym (coming soon): privacy.

This notice covers this gym domain and its member service. Fitness Helper has a separate app privacy policy and support site.

Account and service data

We store your email, display name, account creation date, package grants and expiry, booking and cancellation records, session verification data, package activation requests and offline payment references. We use these to provide your account, manage physical training and support you. We do not collect card details or process online payments.

Email delivery is disabled for now. Staff can enable fixed-OTP test mode, which accepts 123123 for every member account. Anyone knowing an account email can access it in that mode, so use test details only. Turning fixed-OTP mode off blocks ordinary member sign-in until code delivery is added. Designated demo accounts use public code 123123 and contain synthetic data. Anyone knowing a demo email can access that demo account; use made-up .test addresses. Existing test-server accounts remain designated demo accounts.

Hosting and access

This gym has its own Cloudflare Worker, D1 database and admin credentials. Account, booking and package data are not shared with other gyms. Authorized gym staff can access records to provide the service. Cloudflare handles hosting and security and may process request metadata and information outside your country. We do not sell submitted information or add advertising trackers.

The member portal keeps access and refresh tokens only in page memory. Login sessions expire and can be revoked. A first-party technical cookie supports API session handling. The iPhone app stores its own local cache under its separate policy. Coach QR verification changes attendance status; a timer finishing does not complete a lesson.

Support and retention

Gym support messages contain the email, message, reference and submission time, stored privately in this gym’s admin inbox. Staff can remove them. Account records remain while your account is active; you can delete your account here. Deletion removes the account, bookings, grants, verification records, activation requests, associated support messages and login tokens from the active database. Cloudflare recovery copies and security metadata may remain for its applicable retention period.

Your choices

Deleting the account does not automatically resolve a refund or remove Calendar entries, exported data or copies you shared with your coach. Contact gym support for access/correction requests and physical-service or payment questions. You can delete the account yourself without contacting support. Do not send OTPs, passwords, tokens or sensitive health information in a support request.

Operating address: To be announced. We will update our operating and legal information before physical services are offered. Policy changes will be dated here, and any required consent requested.